VERBATIM 44007
- Part Number: 44007
- Category: Education & Training
- Manufacturer: SkillSoft
- Quantity: 1
In Excellence in Service: Working with Upset Customers, you will learn how to successfully serve upset customers, calm upset customers, and deal with abusive customers. In addition, you will learn how to control your own emotions and reduce your level of stress.
Product Information
Language: EnglishTraining Subject: Excellence in Service: Working with Upset Customers
Target Audience: Employees and managers who want to learn the best methods for working with upset and difficult customers