DELL 01-SSC-4295
- Part Number: 01-SSC-4295
- Category: Services
- Manufacturer: Dell, Inc
- Quantity: 999
More than a traditional break-fix service, Dell SonicWALL Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your Dell SonicWALL solution performing optimally.
Available in one-, two- and three-year agreements, Dell SonicWALL Silver Support services include:
- Chat/Email/Web/Telephone Support - for technical assistance
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to Dell SonicWALL's electronic support tools
Service Information
Service Main Type: ExchangeService Sub Type: Electronic and Physical
Service Description: 24x7
Provided Support: Phone Support
Provided Support: Web Support
Provided Support: Email Support
Provided Support: Software Update
Provided Support: Software Upgrade
Provided Support: Firmware Updates
Provided Support: Firmware Upgrade
Provided Support: Replacement
Provided Support: Live Chat
Service Duration: 6 Year