POLYCOM 4870-01032-160
- Part Number: 4870-01032-160
- Category: Services
- Manufacturer: Polycom, Inc
- Quantity: 20
Improve system availability with continual software enhancements and outstanding responsiveness
Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
Service Information
Service Main Type: ExchangeService Sub Type: Electronic and Physical
Provided Support: Parts Replacement
Provided Support: New Releases Update
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Provided Support: Inspection
Provided Support: Software Update
Provided Support: Software Upgrade
Provided Support: Remote Diagnosis
Provided Support: Product Info Support
Service Response Time: (Next Business Day) - Parts Replacement
Service Duration: 1 Year