QUANTUM SDY47-LCED-GL31

  • Part Number: SDY47-LCED-GL31
  • Category: Services
  • Manufacturer: Quantum Corporation
  • Quantity: 9999

Mission-Critical Premium Support - StorageCare Gold

Critical IT environments are always on: nights, weekends and holidays. This support plan provides mission-critical support for fastest resolution, including 24x7 technical assistance, proactive remote monitoring and resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 24x7x4 Hour
Provided Support: Repair
Provided Support: Parts Replacement
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Provided Support: New Releases Update
Provided Support: Remote Monitoring
Service Response Time: 4 Hour - Repair & Parts Replacement
Service Location: On-site
Service Duration: 3 Year

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