QUANTUM SQD6K-SDPK-GN12

  • Part Number: SQD6K-SDPK-GN12
  • Category: Services
  • Manufacturer: Quantum Corporation
  • Quantity: 8

With an industry-leading class of service for organizations needing around-the-clock access to Quantum technical support, the Next-Business-Day Gold Support plan includes:

  • Remote problem diagnosis and support
  • Next-business-day on-site support
  • Next-business-day parts exchange
  • 24/7 multilingual telephone support
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 24x7 Next Business Day
Provided Support: Repair
Provided Support: Parts Replacement
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Provided Support: New Releases Update
Provided Support: Firmware Upgrade
Provided Support: Remote Diagnosis
Provided Support: Remote Monitoring
Service Response Time: (Next Business Day) - Repair & Parts Replacement
Service Location: On-site
Service Duration: 1 Year

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