QUANTUM SQX12-SE36-GL11

  • Part Number: SQX12-SE36-GL11
  • Category: Services
  • Manufacturer: Quantum Corporation
  • Quantity: 9999

Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 24x7x4 Hour
Provided Support: Phone Support
Provided Support: Web Support
Provided Support: Web Knowledge Base Access
Provided Support: Parts Replacement
Provided Support: Repair
Provided Support: Preventive Maintenance
Provided Support: Firmware Updates
Provided Support: Firmware Upgrade
Provided Support: Planning
Service Response Time: 4 Hour
Service Location: On-site
Service Duration: 1 Year

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