QUANTUM SSNDB-L00F-BL12

  • Part Number: SSNDB-L00F-BL12
  • Category: Services
  • Manufacturer: Quantum Corporation
  • Quantity: 8

The economical choice for small to midsize storage environments or noncritical operations, the Bronze Support plan includes:

  • On-site support Monday through Friday
  • Next-business-day response for on-site support
  • Multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 9x5 Next Business Day
Provided Support: Phone Support
Provided Support: Firmware Upgrade
Provided Support: Remote Monitoring
Provided Support: Remote Diagnosis
Provided Support: Parts Replacement
Provided Support: Web Knowledge Base Access
Provided Support: New Releases Update
Service Response Time: (Next Business Day) - Parts Replacement
Service Location: On-site
Service Duration: 1 Year

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