QUANTUM SSNDB-LS21-GL12
- Part Number: SSNDB-LS21-GL12
- Category: Services
- Manufacturer: Quantum Corporation
- Quantity: 999
If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:
- 24/7 on-site support
- Four-hour target response time for on-site support
- 24/7 multilingual telephone support
- Priority call handling
- 24/7 access to online resources
- Library firmware upgrades
- Concurrent maintenance
- StorageCare® Guardian remote monitoring
Service Information
Service Main Type: MaintenanceService Sub Type: Electronic and Physical
Service Description: 24x7x4 Hour
Provided Support: Repair
Provided Support: Parts Replacement
Provided Support: Remote Monitoring
Provided Support: Firmware Upgrade
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Service Response Time: 4 Hour - Repair & Parts Replacement
Service Location: On-site
Service Duration: 1 Year