QUANTUM SSNPR-LC62-GL31

  • Part Number: SSNPR-LC62-GL31
  • Category: Services
  • Manufacturer: Quantum Corporation
  • Quantity: 2

If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:

  • 24/7 on-site support
  • Four-hour target response time for on-site support
  • 24/7 multilingual telephone support
  • Priority call handling
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring

Service Information

Service Main Type: Maintenance
Service Sub Type: Electronic
Provided Support: Remote Diagnosis
Provided Support: Remote Monitoring
Provided Support: Phone Support
Provided Support: Firmware Upgrade
Provided Support: Web Knowledge Base Access
Service Response Time: 4 Hour
Service Location: On-site

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