QUANTUM SU-ER-721
- Part Number: SU-ER-721
- Category: Services
- Manufacturer: Quantum Corporation
- Quantity: 9999
Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.
Service Information
Service Main Type: MaintenanceService Sub Type: Electronic and Physical
Service Description: 24x7x4 Hour
Provided Support: Phone Support
Provided Support: New Releases Update
Provided Support: Web Support
Provided Support: Preventive Maintenance
Provided Support: Web Knowledge Base Access
Service Response Time: 4 Hour
Service Location: On-site
Service Duration: 2 Year