MELLANOX SUP-UPG-6036-GW-5GP
- Part Number: SUP-UPG-6036-GW-5GP
- Category: Services
- Manufacturer: Mellanox Technologies Ltd
- Quantity: 999
The Gold support plan is our premium service plan for mission critical deployments where small percentage of down time can mean a significant loss to business. The Gold plan provides 24/7 hotline support and very short response times in addition to end-to-end support for Mellanox solutions.
Service Information
Service Main Type: MaintenanceService Sub Type: Electronic and Physical
Provided Support: Software Update
Provided Support: Firmware Updates
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Provided Support: Hardware Support
Service Response Time: (Next Business Day) - RMA/Warranty Policy
Service Response Time: 2 Hour
Service Location: On-site
Service Duration: 5 Year